OFFICE 365 SERVICES

Whether you decide to use our own UK datacentre Exchange and SharePoint services or use Microsofts EU based hosted systems, we can manage your Exchange and SharePoint.

Exchange Migration

Our Exchange migration service takes care of the entire process, from initial presentation of the service to final deployment, verification and training on the deployed services. Here is a list of the most common tasks covered by the migration service:

 

Initial setup of Office 365 accounts with user profiles and credentials.
Initial setup of Exchange accounts (for verification).
Migration of Exchange data necessary up to the cloud (provisioning services for this
to be possible and actually moving the data).
Setup and configuration of all new desktop applications (Outlook).
Setup of email and other communication tools on mobile devices (phones, tablets,
laptops).
DNS migration of your domain to Office 365 so that the client can use their current
domain on the new platform.
Training for all new services (Exchange Online and Outlook 2010) for individual users
up to an hour and a group session at the client’s discretion.
Monitoring the migration process, anticipating any issues and providing support in case
a fault during the migration.
Back-end special configuration for advanced Exchange usage (Send As permissions,
special user groups, etc…).

 

 

SharePoint Migration

Our SharePoint migration service takes care of the entire process, from initial presentation of the service to final deployment, verification and training on the deployed services. Here is a list of the most common tasks covered by the migration service:

 

Initial setup of Office 365 accounts with user profiles and credentials if not already
configures with our Exchange migration service.
Migration of SharePoint/Word/Excel data necessary up to the cloud (provisioning
services for this to be possible and actually moving the data).
Setup and configuration of all new desktop applications (Office related apps).
DNS migration of your domain to Office 365 so that the client can use their current
domain on the new platform.
Training for all new services (SharePoint and Workspace) for individual users up to an
hour and a group session at the client’s discretion.
Monitoring the migration process, anticipating any issues and providing support in case
a fault during the migration.

 

Ofice365 Maintenance & SharePoint Administration Plan

Our Ofice365 Maintenance & SharePoint Administration Plan covers:

 

Login issues, credentials reset
Access problems due to permissions
Organizational tasks
Creating new project folders
Assigning permissions
Connecting to Outlook and Office
Security implementation for the organization (file/folder permissions assignment)
Advice on future structure improvements
Advanced Level 2 support direct with Microsoft on any outages or service interruption
Any special tasks required in SharePoint that does not fall within
normal user operations

 

We have competitively priced monthly rates, please contact us for further details.

 

Faster Internet Connectivity

Services such as BT Infinity offer a reasonable internet connection speed (upto 20Mb upload) but as companies become more and more reliant on the internet, they will require greater broadband speed especially when it comes to uploading data.  In partnership with some of the leading connectivity providers, ibex are able to offer faster internet connectivity using the latest technologies such as EFM (Ethernet First Mile) and the more established leased line.  Upload Speeds of between 25Mb to 100Mb can be achieved at prices that are alot more reasonable than you think.

 




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