Manage your customer relationships and sales conversion effectively with Sage CRM (Customer Relationship Management) software. Designed to help you find new customers, close sales faster, and build more profitable relationships, Sage CRM is especially for small to medium businesses, being easy to use and quick to deploy, with a low cost of ownership, without compromising on features. Internet-hosted, Sage CRM is a system that can be adapted to accommodate your needs and any business changes that may affect the way in which you wish to deploy, any customisations to the system that you may action, or whether you add applications as you go. The hosting of Sage CRM allows for a whole array of options that take into account your business needs – and the need to access your data speedily and without fail.
Sage CRM looks across individual and collective efforts in sales, marketing and support functions to recognise efficiencies and identify potential profit streams.
Your business can benefit from the many applicable assets of this software, namely:
Complete Bi-directional Outlook Integration.
Integration with Sage 200 accounting modules is achievable.
An out-of-the-box customer self-service portal is also provided.
With this comprehensive approach to managing your customer relations, focused sales management and exceptional customer service is actively supported by targeted marketing activities. In short, all this is to ensure you are kept up-to-date with how your business is handling its interface with your customers and provides insight on improvements and where focus can pay off.
Sage CRM can be regarded in terms of modules Sales, Marketing & Customer Care as the core remit of this software. Each module provides a specifically tailored model by which to operate within the respective business area, that in turn inter-relates and works in conjunction with the other modules and tools of the software for a complete end-to-end CRM platform.
Sage CRM modules:
Sage CRM Sales
Use the reporting functions to maximise sales performance with tools to find and retrieve vital information quickly and easily; where reporting is delivered in a timely way so you know exactly how your sales force are performing
Use in conjunction with Sage CRM Marketing and Sage CRM Customer Care to gain a complete view of your database. All information captured from all customers builds a better picture of cross-sell and up-sell opportunities.
Sage CRM Marketing
Conceptualisation to closure of campaigns can be tracked at every milestone
Direct mail can be issued against specific lists for targeted communications
Sage CRM Customer Contact
Customer areas and log-ins offer a portal by which to interact and engage with your customers in a way that is convenient to them. Multiple channel opportunities exist for customers to log queries and status of their communications with you
How Sage 200 helps with sales and marketing
Focused Sales Management with the Sage 200 Suite
Exceptional Customer Service with Sage 200
Targeted Marketing Effectiveness with the Sage 200 Suite
Sage CRM can be seamlessly integrated with existing systems within the Sage 200 software
Compatible with Sage 200 v.2011
Internet explorer, Google Chrome, FirefoxWindows 7 32-bit and 64-bit
Windows Server 2003
Windows Server 2008
Windows Server 2008 R2
Prices from £785…
Support for your System
Ensuring your systems keep running and kept up to date. Our all encompassing ibex Systems Contract provides both software support and the provision of cloud services including our own My Sage in the Cloud. We also provide a range of Professional Services to ensure you get the most from your Sage system.